Duke Energy in Cincinnati maintains a team of operators who work around the clock to handle outages and emergencies that could disrupt electricity supply. These operators receive extensive training and work with advanced systems equipped with strong security measures. Duke has also implemented new technology, known as “self-healing” technology, which allows for faster restoration of service during outages. This technology can automatically shift customers to alternate circuits, reducing outage times significantly. Severe weather events, such as rain, wind, and high temperatures, are common causes of outages, as explained by Frank Duell, an operator at Duke Energy. In response to weather-related outages, Duke mobilizes its crews to work on restoring power, ensuring a swift response to such incidents. Overall, Duke Energy’s commitment to continuous monitoring, technological advancements, and rapid response to outages highlights its dedication to providing reliable electricity service to its customers in the Cincinnati area.
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