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CrowdStrike CEO apologizes for global chaos caused by Windows IT outage, warns fix may take time to work


CrowdStrike CEO, George Kurtz, recently apologized for the global impact caused by a flawed software update that prompted a widespread IT outage. The issue, attributed to a bug in a single update, led to crashes on computers running Microsoft’s operating system, affecting systems worldwide.

Kurtz assured that the problem was quickly identified and remediated, with the company working with customers to restore their systems. Despite the massive global disruption caused by this incident, Kurtz emphasized that there was no cyber-attack involved in the outage.

The aftermath of the faulty update resulted in chaos in various industries, such as airlines, hospitals, financial systems, and more. Governments around the world convened emergency meetings to address the situation. CrowdStrike’s stock price also plummeted following the disclosure of the faulty software update.

The global IT outage also impacted various services in Canada, the UK, and the US, including GP practices, financial institutions, and transportation. Amidst the challenges faced by these sectors, New York state regulators urged heightened awareness for potential cyber threats. In response to the global IT outage, the health minister of Canada, Mark Holland, pledged support for the country’s health infrastructure.

Despite the widespread disruption, CrowdStrike assured that their customers’ protection remained intact. Kurtz emphasized that the issue was not a security incident and that the company was diligently working to restore systems for their impacted customers. More information and updates on the situation are available on the CrowdStrike website and Kurtz’s social media accounts.

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Photo credit www.theguardian.com

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